Privacy Notice


FACTS

WHAT DOES SAN LUIS VALLEY FEDERAL BANK DO
WITH YOUR PERSONAL INFORMATION?

Why?

Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.

What?

The types of personal information we collect and share depend on the product or service you have with us. This information can include:

  • Social Security Number
  • Credit card or other debt.
  • Account balances and payment history
  • Credit history, credit scores, Credit Card or other debt

When you are no longer our customer, we continue to share your information as described in this notice.

How?

All financial companies need to share customers’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers’ personal information; the reasons San Luis Valley chooses to share; and whether you can limit this sharing.
Reasons we can share your personal information Does SAN LUIS VALLEY FEDERAL BANK share? Can you limit this sharing?
For our everyday business purposes—
such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus
YES NO
For our marketing purposes—
to offer our products and services to you
YES NO
For joint marketing with other financial companies NO We do not share
For our affiliates’ everyday business purposes—
information about your transactions and experiences
NO We do not share
For our affiliates to market to you NO We do not share
For non-affiliates to market to you NO We do not share
Questions? Call 719-589-6653, or go to slvfed.com
Who we are
San Luis Valley Federal Bank
  • 401 Edison Ave., Alamosa, CO 81101
  • 3415 Mariposa, Alamosa, CO 81101
  • 330 Solar Ave., Monte Vista, CO 81144
What we do
How does SAN LUIS VALLEY FEDERAL BANK protect my personal information? To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.
How does SAN LUIS VALLEY FEDERAL BANK collect my personal information? We collect your personal information, for example, when you

  • open an account or deposit money
  • pay your bills or apply for a loan
  • use your debit card

We also collect your persona information from others, such as credit bureaus, affiliates,  or other companies.

Why can’t I limit all sharing? Federal law gives you the right to limit only

  • sharing for affiliates’ everyday business purposes—information about your creditworthiness
  • affiliates from using your information to market to you
  • sharing for non-affiliates to market to you

State laws and individual companies may give you additional rights to limit sharing.

Definitions
Affiliates Companies related by common ownership or control. They can be financial and non-financial companies.

  • SAN LUIS VALLEY FEDERAL BANK has no affiliates.
Non-affiliates Companies not related by common ownership or control. They can be financial and non-financial companies.

  • SAN LUIS VALLEY FEDERAL BANK does not share with non-affiliates so they can market to you.
Joint marketing A formal agreement between non-affiliated financial companies that together market financial products or services to you.

  • SAN LUIS VALLEY FEDERAL BANK does not participate in joint marketing.
Other Important Information

For Alaska, Illinois, Maryland and North Dakota Customers: We will not share personal information with nonaffiliates either for them to market to you or for joint marketing – without your authorization

For California Customers: We will not share personal information with nonaffiliates either for them to market to you or for joint marketing – without your authorization.  We will also limit our sharing of personal information about you with our affiliates to comply with all California privacy  laws that apply to us

For Massachusetts, Mississippi and New Jersey Customers: We will not share personal information from deposit or share relationships with nonaffiliates either for them to market to you or for joint marketing – without your authorization
For Vermont Customers:
We will not share personal information with nonaffiliates whether for them to market to you or for joint marketing – without your authorization.  We will not share personal information with affiliates about your credit worthiness without your authorization.

 (Revised December 2016)

Lost or Stolen Debit Card

If you need to report a lost or
stolen San Luis Valley Federal
Visa debit card, please contact
719-589-6653 weekdays
between 8 AM and 5 PM.
Contact Efunds on weekends
and non-business hours at
1-800-754-4128

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